After reading this article I had a chance to reflect on my past experience as a customer service representative. I'm sure every position is inclined for customer service, but I was literally working in the customer service department for an electrical company. I can't tell you how much faith I lost in humanity during this time. I never had so many people yell and berate..all in a single day. This is when I learned quickly that the mantra "Do unto others.." was complete deception at best.
I have the utmost respect for people that work in the fast-food business. My first job was working the register at a fast-food joint on Mill Ave. I worked 2 hours and promptly quit. I couldn't deal with temperamental customers. My favorites were the people that would ask for a "water" cup, fill it with soda and slowly sip while standing in front of the soda dispenser, oblivious to those that paid for sodas waiting for their turn. I loved those that would ask questions* like:
"Where does the food go when it's been sitting too long?"
"Why is the bathroom locked?"
"What is your number?"
"When do you get off, what time should I be here?"
"Where did you get that eyeshadow color?"
Kept in mind this is while other customers were standing in line during the morning rush
Reminiscing is making my blood pressure rise. I'll stop here now.
NY article
*These are absolutely true questions I was asked during the morning rush
I have the utmost respect for people that work in the fast-food business. My first job was working the register at a fast-food joint on Mill Ave. I worked 2 hours and promptly quit. I couldn't deal with temperamental customers. My favorites were the people that would ask for a "water" cup, fill it with soda and slowly sip while standing in front of the soda dispenser, oblivious to those that paid for sodas waiting for their turn. I loved those that would ask questions* like:
"Where does the food go when it's been sitting too long?"
"Why is the bathroom locked?"
"What is your number?"
"When do you get off, what time should I be here?"
"Where did you get that eyeshadow color?"
Kept in mind this is while other customers were standing in line during the morning rush
Reminiscing is making my blood pressure rise. I'll stop here now.
NY article
*These are absolutely true questions I was asked during the morning rush
